{
  "id": "t15-l02-csqs-skills-and-the-partition-you-will-not-find",
  "title": "CSQs, skills, and the partition you will not find",
  "checked": "2026-10",
  "sources": [
    {
      "label": "Skill groups",
      "url": "https://documentation.five9.com/bundle/basic-admin/page/basic-admin/skill-groups/_ch-skill-groups.htm",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Planning your implementation",
      "url": "https://documentation.five9.com/bundle/basic-admin/page/basic-admin/intro/planning-your-implementation.htm",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "The CSQ-to-skill mapping is a teaching bridge, not a Five9 migration utility.",
      "url": "",
      "kind": "note",
      "status": "confirm",
      "lastChecked": "2026-10"
    }
  ]
}