{
  "id": "t16-l03-recording-is-the-customer-s-duty-too",
  "title": "Recording is the customer's duty too",
  "checked": "2026-10",
  "sources": [
    {
      "label": "End user license agreement",
      "url": "https://www.five9.com/legal/end-user-license-agreement",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Data retention",
      "url": "https://www.five9.com/legal/dataretention",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Interactive voice response",
      "url": "https://en.wikipedia.org/wiki/Interactive_voice_response",
      "kind": "wikipedia",
      "status": "ok",
      "lastChecked": "2026-10"
    }
  ]
}