{
  "id": "t17-l07-read-the-map-before-you-add-a-box",
  "title": "Read the map before you add a box",
  "checked": "2026-10",
  "sources": [
    {
      "label": "APIs and SDKs",
      "url": "https://www.five9.com/platform/integrations-and-ecosystem/apis-and-sdks",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "E911 data sheet",
      "url": "https://www.five9.com/sites/default/files/2022-11/Data-sheet-Five9-emergency-services%20%28E911%29.PDF",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Certified Caller",
      "url": "https://www.five9.com/resources/five9_certified_caller",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Workforce engagement management",
      "url": "https://www.five9.com/products/capabilities/workforce-optimization",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Technical requirements PDF",
      "url": "https://documentation-be.five9.com/bundle/five9-technical-requirements/raw/resource/enus/five9-technical-requirements.pdf",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10",
      "note": "Fetched for this lab in October 2026. Re-read before you buy hardware or open a firewall."
    },
    {
      "label": "ITU-T E.164, international public telecommunication numbering",
      "url": "https://www.itu.int/rec/T-REC-E.164",
      "kind": "standard",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Enhanced 9-1-1",
      "url": "https://en.wikipedia.org/wiki/Enhanced_9-1-1",
      "kind": "wikipedia",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Interactive voice response",
      "url": "https://en.wikipedia.org/wiki/Interactive_voice_response",
      "kind": "wikipedia",
      "status": "ok",
      "lastChecked": "2026-10"
    }
  ]
}