{
  "id": "t18-l05-how-to-answer-without-inventing",
  "title": "How to answer without inventing",
  "checked": "2026-10",
  "sources": [
    {
      "label": "Planning your implementation",
      "url": "https://documentation.five9.com/bundle/basic-admin/page/basic-admin/intro/planning-your-implementation.htm",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Default campaign settings",
      "url": "https://documentation.five9.com/bundle/campaign-admin/page/campaign-admin/configuring-campaigns/configuring-dialing-modes/default-campaign-settings.htm",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "IVR modules",
      "url": "https://documentation.five9.com/bundle/ivr-admin/page/ivr-admin/modules/_ch-modules.htm",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "IANA service names and port numbers",
      "url": "https://www.iana.org/assignments/service-names-port-numbers/service-names-port-numbers.xhtml",
      "kind": "ports",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Interactive voice response",
      "url": "https://en.wikipedia.org/wiki/Interactive_voice_response",
      "kind": "wikipedia",
      "status": "ok",
      "lastChecked": "2026-10"
    }
  ]
}