{
  "id": "t18-l06-a-study-week-that-stays-inside-the-documents",
  "title": "A study week that stays inside the documents",
  "checked": "2026-10",
  "sources": [
    {
      "label": "Five9 University",
      "url": "https://www.five9.com/contact-center-services/training",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Planning your implementation",
      "url": "https://documentation.five9.com/bundle/basic-admin/page/basic-admin/intro/planning-your-implementation.htm",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Default campaign settings",
      "url": "https://documentation.five9.com/bundle/campaign-admin/page/campaign-admin/configuring-campaigns/configuring-dialing-modes/default-campaign-settings.htm",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "RFC 3261, SIP: Session Initiation Protocol",
      "url": "https://www.rfc-editor.org/rfc/rfc3261",
      "kind": "rfc",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Enhanced 9-1-1",
      "url": "https://en.wikipedia.org/wiki/Enhanced_9-1-1",
      "kind": "wikipedia",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Interactive voice response",
      "url": "https://en.wikipedia.org/wiki/Interactive_voice_response",
      "kind": "wikipedia",
      "status": "ok",
      "lastChecked": "2026-10"
    }
  ]
}