{
  "id": "t19-l02-one-person-several-skills-one-campaign-several-g",
  "title": "One person, several skills. One campaign, several groups",
  "checked": "2026-10",
  "sources": [
    {
      "label": "Skill groups",
      "url": "https://documentation.five9.com/bundle/basic-admin/page/basic-admin/skill-groups/_ch-skill-groups.htm",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Which skill wins when one agent is eligible for two ringing queues was not on the skill groups chapter this lab read.",
      "url": "",
      "kind": "note",
      "status": "confirm",
      "lastChecked": "2026-10"
    }
  ]
}