# You can add, change, remove, and message the group

- The chapter says you can add, modify, and remove skill groups. It also says you can send a message to all the agents in a skill group.
- Those four verbs are the administration the page states. The click-path inside each verb is a child topic. This check read the chapter, not a screenshot of every dialog.
- Use the four verbs the chapter names
- Do not invent the dialogs

## Sources and go deeper

- [Skill groups](https://documentation.five9.com/bundle/basic-admin/page/basic-admin/skill-groups/_ch-skill-groups.htm). vendor. last checked 2026-10.