{
  "id": "t22-l01-cti-is-a-named-api-not-a-vibe",
  "title": "CTI is a named API, not a vibe",
  "checked": "2026-10",
  "sources": [
    {
      "label": "APIs and SDKs",
      "url": "https://www.five9.com/platform/integrations-and-ecosystem/apis-and-sdks",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Automatic call distributor",
      "url": "https://en.wikipedia.org/wiki/Automatic_call_distributor",
      "kind": "wikipedia",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Salesforce screen pop, click-to-dial, and package versions were not on the pages this chapter could read.",
      "url": "",
      "kind": "note",
      "status": "confirm",
      "lastChecked": "2026-10"
    }
  ]
}