{
  "id": "t22-l02-the-prebuilt-crm-names-are-a-list",
  "title": "The prebuilt CRM names are a list",
  "checked": "2026-10",
  "sources": [
    {
      "label": "APIs and SDKs",
      "url": "https://www.five9.com/platform/integrations-and-ecosystem/apis-and-sdks",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Agent Desktop",
      "url": "https://www.five9.com/platform/self-service-and-engagement/agent-desktop",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "This chapter does not restate Salesforce package numbers. The technical-requirements PDF was not the page quoted here.",
      "url": "",
      "kind": "note",
      "status": "confirm",
      "lastChecked": "2026-10"
    }
  ]
}