BYOC and PSTN

New cloud trunks use Dynamic Cloud Voice. Copy allowlists from the current article.

BYOC Premises keeps phones and trunks on your Edge. Another site is failover only.

Sources and go deeper

Each link was opened for this lab. Last checked 2026-10. A confirm flag means the lab could not verify that link.

Resource Center BYOC Cloud overview Last checked 2026-10
Resource Center About BYOC Cloud Last checked 2026-10
Resource Center Set up emergency services with BYOC Last checked 2026-10
Resource Center BYOC Cloud quick start guide Last checked 2026-10
Resource Center Dynamic Cloud Voice platform overview Last checked 2026-10
Resource Center Number plan information Last checked 2026-10
Resource Center Monitor cloud media resources Last checked 2026-10
RFC RFC 3261 SIP Last checked 2026-10
Resource Center AWS regions for Genesys Cloud Voice Last checked 2026-10
Resource Center Overview of Genesys Cloud Last checked 2026-10
Resource Center BYOC Premises Edge groups Last checked 2026-10
Developer docs Genesys Cloud Developer Center Last checked 2026-10 General developer docs. This is the Developer Center home, not a page written for this room alone.
Community Genesys Community Last checked 2026-10 Community home, not a thread about this room.
RFC RFC 3550 RTP Last checked 2026-10 Protocol specification.
Wikipedia Session Initiation Protocol Last checked 2026-10 Background article. It is not a Genesys Cloud product page.