Digits are a named event

RFC 4733 carries DTMF as telephone events. A secure flow is still an Architect choice about recording.

Sources and go deeper

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RFC RFC 4733 DTMF Last checked 2026-10
Developer docs Genesys Cloud Developer Center Last checked 2026-10 General developer docs. This is the Developer Center home, not a page written for this room alone.
Resource Center Genesys Cloud Resource Center Last checked 2026-10 Resource Center home. Confirm the matching article for this room.
Community Genesys Community Last checked 2026-10 Community home, not a thread about this room.
Wikipedia Dual-tone multi-frequency signaling Last checked 2026-10 Background article. It is not a Genesys Cloud product page.