Call queue routing

Longest idle distribution for Numbers on voice apps. Overflow is a configured target.

Sources and go deeper

Same checked list as T07-R06-numbers-on-voice-apps.html.

Set up Teams Phone — Microsoft Learn — last checked 2026-10.
Manage resource accounts — Microsoft Learn — last checked 2026-10.
PSTN connectivity options — Microsoft Learn — last checked 2026-10.
Automatic call distributor — Wikipedia — last checked 2026-10. Wikipedia fallback for background. Confirm the vendor page before you change a tenant
Interactive voice response — Wikipedia — last checked 2026-10. Wikipedia fallback for background. Confirm the vendor page before you change a tenant
Microsoft Teams blog index — Community — last checked 2026-10. Community index for the Microsoft Teams blog. This is the index, not a claim that a post discusses this room

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