Call queue routing

Serial distribution for Entra ID accounts voice will use. Overflow is a configured target.

Sources and go deeper

Same checked list as T01-R02-entra-id-accounts-voice-will-use.html.

Manage resource accounts — Microsoft Learn — last checked 2026-10.
Use Teams admin roles — Microsoft Learn — last checked 2026-10.
Microsoft 365 — Wikipedia — last checked 2026-10. Wikipedia fallback for background. Confirm the vendor page before you change a tenant
Microsoft Teams — Wikipedia — last checked 2026-10. Wikipedia fallback for background. Confirm the vendor page before you change a tenant
Microsoft Teams blog index — Community — last checked 2026-10. Community index for the Microsoft Teams blog. This is the index, not a claim that a post discusses this room

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