{
  "room": "T18-R05-salesforce-voice-and-partner-contact-center.html",
  "lesson": "t18-sf-name",
  "title": "Salesforce Voice and Partner Contact Center",
  "checked": "2026-10",
  "sources": [
    {
      "title": "Salesforce Voice with Telephony Providers implementation guide",
      "url": "https://developer.salesforce.com/docs/atlas.en-us.voice_developer_guide.meta/voice_developer_guide/voice_intro.htm",
      "kind": "docs",
      "lastChecked": "2026-10",
      "status": "confirm",
      "note": "HTTP 403"
    },
    {
      "title": "Connect Voice from a Partner Contact Center",
      "url": "https://help.salesforce.com/s/articleView?id=service.voice_about.htm&language=en_US&type=5",
      "kind": "vendor",
      "lastChecked": "2026-10",
      "status": "ok",
      "note": ""
    },
    {
      "title": "Microsoft Teams",
      "url": "https://en.wikipedia.org/wiki/Microsoft_Teams",
      "kind": "wikipedia",
      "lastChecked": "2026-10",
      "status": "ok",
      "note": "Wikipedia fallback for background. Confirm the vendor page before you change a tenant."
    }
  ]
}