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10DLC is a messaging channel

The Campaign Registry describes 10DLC as an A2P messaging channel with verified brands and campaign service providers. It is not SIP. Educational only.

Learn in 5 minutes

  1. Say what 10DLC is on the opened registry page
  2. Keep it out of the SIP dialog
  3. Refuse to invent a statute this lab did not open

Visual

Two paths. Do not merge them in one ladder. · study drawing · cyphermonkeylabs.com AppVoice SIPMessaging INVITE 200 SMS accept

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If a vendor also sells both, the documents are still different.

Worked example

Split the ticket Two symptoms arrived in one ticket. Separate them.

  1. Read the voice line.
  2. Read the messaging line.
  3. Pick the one that is 10DLC.

Fault

Outbound calls fail. A custom header X-Campaign was added so the voice carrier would treat the call as 10DLC.

The registry page describes campaigns and connectivity partners, not a SIP header.

Quiz

On The Campaign Registry page, 10DLC is


The page says messages go out after


This lab claims a statute section for the word 10DLC


A voice INVITE should be debugged as 10DLC when


Who the page says must register as, before using the registry


This lesson is


Ecosystem

Glossary, sister systems, and the integration seam for this room.

Analytics Amazon Connect can attach conversational analytics to an external voice system with a SIPREC connector. The analytics plane is not a second SIP proxy for the customer call.

Glossary · Ecosystem map · Ports · Troubleshooting

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