# Agent desktop

Section export for this drawing.

## Sources and go deeper

Independent, free, learning-only student project.

Opened 2026-10. A row marked confirm has no link, because that page was not verified.

- RFC. [RFC 3261, SIP](https://www.rfc-editor.org/rfc/rfc3261). last checked 2026-10
- RFC. [RFC 3264, offer/answer](https://www.rfc-editor.org/rfc/rfc3264). last checked 2026-10
- RFC. [RFC 3550, RTP](https://www.rfc-editor.org/rfc/rfc3550). last checked 2026-10
- RFC. [RFC 4566, SDP](https://www.rfc-editor.org/rfc/rfc4566). last checked 2026-10
- RFC. [RFC 3711, SRTP](https://www.rfc-editor.org/rfc/rfc3711). last checked 2026-10
- Cisco. [Cisco Unified Communications Manager product support](https://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/series.html). last checked 2026-10
- Cisco. [System Configuration Guide for CUCM, Release 15](https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/15/systemConfig/cucm_b_system-configuration-guide-15.html). last checked 2026-10
- Cisco. [Cisco Collaboration Preferred Architectures](https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/uc_system/design/guides/PAdocs.html). last checked 2026-10
- Cisco. [Preferred Architecture for Cisco Collaboration 15, design overview (PDF)](https://www.cisco.com/c/dam/en/us/td/docs/solutions/PA/overview/15x/clbpa15x.pdf). last checked 2026-10
- Cisco. [Cisco Unified Border Element product support](https://www.cisco.com/c/en/us/support/unified-communications/unified-border-element/series.html). last checked 2026-10
- Protocol and ports. [CUCM 15 TCP and UDP port usage](https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/15/systemConfig/cucm_b_system-configuration-guide-15/cucm_m_tcp-and-udp-port-usage-12-0.html). last checked 2026-10
- Protocol and ports. [Cisco Expressway IP port usage (X14.3 and X15.0)](https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/expressway/config_guide/X15-0/ip-port/exwy_b_cisco-expressway-ip-port-usage-configuration-guide-x15.html). last checked 2026-10
- Protocol and ports. [Port reference for Webex Calling](https://help.webex.com/en-us/article/b2exve/Port-Reference-Information-for-Cisco-Webex-Calling). last checked 2026-10
- Protocol and ports. [IANA SIP parameters](https://www.iana.org/assignments/sip-parameters/sip-parameters.xhtml). last checked 2026-10
- Protocol and ports. [IANA RTP parameters](https://www.iana.org/assignments/rtp-parameters/rtp-parameters.xhtml). last checked 2026-10
- Protocol and ports. [IANA service names and port numbers](https://www.iana.org/assignments/service-names-port-numbers/service-names-port-numbers.xhtml). last checked 2026-10
- Community. [Cisco Community, Collaboration knowledge base](https://community.cisco.com/t5/collaboration-knowledge-base/tkb-p/4691-docs-collaboration-voice-video). last checked 2026-10
- Wikipedia. [Session Initiation Protocol (Wikipedia)](https://en.wikipedia.org/wiki/Session_Initiation_Protocol). last checked 2026-10
- Wikipedia. [Real-time Transport Protocol (Wikipedia)](https://en.wikipedia.org/wiki/Real-time_Transport_Protocol). last checked 2026-10
- Wikipedia. [Session Description Protocol (Wikipedia)](https://en.wikipedia.org/wiki/Session_Description_Protocol). last checked 2026-10
- Wikipedia. [Voice over IP (Wikipedia)](https://en.wikipedia.org/wiki/Voice_over_IP). last checked 2026-10
- Cisco. Collaboration 12 SRND book. confirm. The historical Collaboration 12 SRND path opened as a product listing, not the design book. Use the Preferred Architecture index, which was opened. last checked 2026-10
- Cisco. Enterprise QoS SRND book. confirm. The Enterprise QoS SRND path returned HTTP 404. last checked 2026-10
- Wikipedia. English Wikipedia article for Cisco Unified Communications Manager. confirm. That title returned HTTP 404. The CUCM disambiguation page is the Wikipedia page that opened. last checked 2026-10

Room or sheet file: sources/finesse/sources.json