# T2-R08 cites

Retrieved 2026-10-14. Mirrors the room ledger. No public Drive links.

1. Analytics for Your Cloud Collaboration Portfolio — help.webex — article n0rlwxe — help.webex.com article n0rlwxe — header September 29, 2026, retrieved 2026-10-14. Calling history 13/3 months, January 27, 2026 picker, media thresholds, Detailed Call History grains, voicemail answered, Direction filter, correlation-id calls, call-queue and agent tables, 21-day cross-launch, Call on Webex excluded, Country field defect.

2. Detailed call records webhook for Webex Calling in Partner Hub — help.webex — article n5zr85e — help.webex.com article n5zr85e — retrieved 2026-10-14 from the article extract. Multi-tenant partner webhook delivers detailed call history records every 5 minutes. header August 13, 2026.

3. Cisco Webex Contact Center Analyzer User Guide — help.webex — article tajemk — help.webex.com article tajemk — boundary only. Analyzer is not Calling analytics. Clocks are taught in T3-R07.

4. Serviceability Guide for Cisco Unified Contact Center Enterprise, Release 15.0(1), Product Architecture — cisco.com — Product Architecture — updated April 30, 2025. CUIC standard deployment uses AW-HDS. re-check

5. Manage call recording for Webex Calling — help.webex — article nhvl4hw — help.webex.com article nhvl4hw — boundary. Recording retention is not an analytics window. Taught in T2-R06.

## Sources and go deeper

Checked links were opened this month. A confirm row has no address because that page was not opened.

- Wikipedia: [Webex (Wikipedia)](https://en.wikipedia.org/wiki/Webex) — last checked 2026-10
- Vendor doc: [Webex Help Center](https://help.webex.com/) — last checked 2026-10
- DevDocs: [Webex developer documentation](https://developer.webex.com/) — last checked 2026-10
- DevDocs: [Webex developer getting started](https://developer.webex.com/docs/getting-started) — last checked 2026-10
- Community: [Webex community](https://help.webex.com/community) — last checked 2026-10
- SRND: [Cisco Collaboration design zone](https://www.cisco.com/c/en/us/solutions/enterprise/design-zone-collaboration/index.html) — last checked 2026-10
- RFC: [RFC 3261 SIP: Session Initiation Protocol](https://www.rfc-editor.org/rfc/rfc3261) — last checked 2026-10
- Port table: [IANA service name and port number registry](https://www.iana.org/assignments/service-names-port-numbers/service-names-port-numbers.xhtml) — last checked 2026-10
- Port table: [Port reference for Webex Calling](https://help.webex.com/article/b2exve) — last checked 2026-10
- RFC: [RFC 3263 Locating SIP Servers](https://www.rfc-editor.org/rfc/rfc3263) — last checked 2026-10
- RFC: [RFC 3264 An Offer/Answer Model with SDP](https://www.rfc-editor.org/rfc/rfc3264) — last checked 2026-10
- Wikipedia: [Session Initiation Protocol (Wikipedia)](https://en.wikipedia.org/wiki/Session_Initiation_Protocol) — last checked 2026-10
- RFC: [RFC 3550 RTP](https://www.rfc-editor.org/rfc/rfc3550) — last checked 2026-10
- RFC: [RFC 3711 SRTP](https://www.rfc-editor.org/rfc/rfc3711) — last checked 2026-10
- RFC: [RFC 4566 SDP](https://www.rfc-editor.org/rfc/rfc4566) — last checked 2026-10
- RFC: [RFC 4733 RTP payload for DTMF](https://www.rfc-editor.org/rfc/rfc4733) — last checked 2026-10
- Wikipedia: [Real-time Transport Protocol (Wikipedia)](https://en.wikipedia.org/wiki/Real-time_Transport_Protocol) — last checked 2026-10
- Release notes: [What's new in Webex Calling](https://help.webex.com/article/278bz2) — last checked 2026-10
- Vendor doc: [help.webex.com article n0rlwxe](https://help.webex.com/article/n0rlwxe) — last checked 2026-10
- Vendor doc: [help.webex.com article n5zr85e](https://help.webex.com/article/n5zr85e) — last checked 2026-10
- Vendor doc: [help.webex.com article tajemk](https://help.webex.com/article/tajemk) — last checked 2026-10
- Vendor doc: [Product Architecture](https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_15_0_1/configuration/guide/ucce_b_serviceability-guide-for-cisco-unified-icm-contact-center-enterprise-release-15-0/product_architecture.html) — last checked 2026-10
- Vendor doc: [help.webex.com article nhvl4hw](https://help.webex.com/article/nhvl4hw) — last checked 2026-10