# T3-R06 cites

Retrieved 2026-10-14. Mirrors the room ledger. No public Drive links.

1. Set up digital channels in Webex Contact Center — help.webex — article n954r0k — help.webex.com article n954r0k — header August 19, 2026, retrieved 2026-10-14. Six channels, controlled GA, role tables, 7-day window, asset homes, skills, WhatsApp limits, malware scan, consoles.

2. Configure an email asset — help.webex — article nrelvg3 — help.webex.com article nrelvg3 — retrieved 2026-10-14 from the article extract. Gmail and Microsoft 365 for the Contact Center integration with Connect. header September 02, 2026.

3. Configure a Chat asset — help.webex — article 11dtv5 — help.webex.com article 11dtv5 — retrieved 2026-10-14 from the article extract. Channel cannot change after create. Assign to depends on entitlements, including Webex Contact Center Enterprise. re-check

## Sources and go deeper

Checked links were opened this month. A confirm row has no address because that page was not opened.

- Wikipedia: [Webex (Wikipedia)](https://en.wikipedia.org/wiki/Webex) — last checked 2026-10
- Vendor doc: [Webex Help Center](https://help.webex.com/) — last checked 2026-10
- DevDocs: [Webex developer documentation](https://developer.webex.com/) — last checked 2026-10
- DevDocs: [Webex developer getting started](https://developer.webex.com/docs/getting-started) — last checked 2026-10
- Community: [Webex community](https://help.webex.com/community) — last checked 2026-10
- SRND: [Cisco Collaboration design zone](https://www.cisco.com/c/en/us/solutions/enterprise/design-zone-collaboration/index.html) — last checked 2026-10
- RFC: [RFC 3261 SIP: Session Initiation Protocol](https://www.rfc-editor.org/rfc/rfc3261) — last checked 2026-10
- Port table: [IANA service name and port number registry](https://www.iana.org/assignments/service-names-port-numbers/service-names-port-numbers.xhtml) — last checked 2026-10
- Port table: [Port reference for Webex Calling](https://help.webex.com/article/b2exve) — last checked 2026-10
- Wikipedia: [Call centre (Wikipedia)](https://en.wikipedia.org/wiki/Call_centre) — last checked 2026-10
- Wikipedia: [Interactive voice response (Wikipedia)](https://en.wikipedia.org/wiki/Interactive_voice_response) — last checked 2026-10
- Release notes: [What's new for administrators in Webex Contact Center](https://help.webex.com/article/nv7abhz) — last checked 2026-10
- Vendor doc: [help.webex.com article n954r0k](https://help.webex.com/article/n954r0k) — last checked 2026-10
- Vendor doc: [help.webex.com article nrelvg3](https://help.webex.com/article/nrelvg3) — last checked 2026-10
- Vendor doc: [help.webex.com article 11dtv5](https://help.webex.com/article/11dtv5) — last checked 2026-10