# T4-R04 cites

Retrieved 2026-10-14. Mirrors the room ledger. No public Drive links.

1. Scripting and Media Routing Guide for Cisco Unified Contact Center Enterprise, Release 15.0(1), Common Tasks — cisco.com — Common Tasks — Release 15.0(1), retrieved 2026-10-14. File New, Start node, Call Type Manager, Find Nodes.

2. Same guide, Network VRUs — cisco.com — Network VRUs — updated April 30, 2025, retrieved 2026-10-14. Type 10, Queue, Run External Script, Call.VRUStatus, 20 seconds, 30-second sample. re-check

3. Unified CCE Product Architecture — cisco.com — Script Editor is named on the Administration and Data Server. T4-R02.

4. Flow Designer essentials boundary — help.webex — Webex Contact Center Flow Designer is a different tool. T8-R01.

5. Set up digital channels — help.webex — article n954r0k — QueueTask is a Connect node, not this Queue node.

## Sources and go deeper

Checked links were opened this month. A confirm row has no address because that page was not opened.

- Wikipedia: [Webex (Wikipedia)](https://en.wikipedia.org/wiki/Webex) — last checked 2026-10
- Vendor doc: [Webex Help Center](https://help.webex.com/) — last checked 2026-10
- DevDocs: [Webex developer documentation](https://developer.webex.com/) — last checked 2026-10
- DevDocs: [Webex developer getting started](https://developer.webex.com/docs/getting-started) — last checked 2026-10
- Community: [Webex community](https://help.webex.com/community) — last checked 2026-10
- SRND: [Cisco Collaboration design zone](https://www.cisco.com/c/en/us/solutions/enterprise/design-zone-collaboration/index.html) — last checked 2026-10
- RFC: [RFC 3261 SIP: Session Initiation Protocol](https://www.rfc-editor.org/rfc/rfc3261) — last checked 2026-10
- Port table: [IANA service name and port number registry](https://www.iana.org/assignments/service-names-port-numbers/service-names-port-numbers.xhtml) — last checked 2026-10
- Port table: [Port reference for Webex Calling](https://help.webex.com/article/b2exve) — last checked 2026-10
- Wikipedia: [Call centre (Wikipedia)](https://en.wikipedia.org/wiki/Call_centre) — last checked 2026-10
- Wikipedia: [Interactive voice response (Wikipedia)](https://en.wikipedia.org/wiki/Interactive_voice_response) — last checked 2026-10
- Release notes: [What's new for administrators in Webex Contact Center](https://help.webex.com/article/nv7abhz) — last checked 2026-10
- Vendor doc: [Common Tasks](https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_15_0_1/user/guide/ucce_b_scripting-and-media-routing-guide-for-cisco-unified-icm-contact-center-enterprise-release-15_0/common_task.html) — last checked 2026-10
- Vendor doc: [Network VRUs](https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_15_0_1/user/guide/ucce_b_scripting-and-media-routing-guide-for-cisco-unified-icm-contact-center-enterprise-release-15_0/network_vrus.html) — last checked 2026-10