Call flows

Four flows you should be able to draw without opening a tenant.

ItemWhat to rememberSource
On-net app to appRegister to Calling. If ICE succeeds, media can go direct.b2exve
Outbound PSTNLocation routing choice, then Cisco Calling Plan, CCP, or the Local Gateway.t9xctu
Contact centerEntry point, flow, queue, agent. Not a CUCM route pattern.utqcm7
EmergencyPhone or app to RedSky on 443, then the emergency network. Test with 933.av6oo3

Back to the lab

Sources and go deeper

Checked links were opened this month. A confirm row has no address because that page was not opened.

sources.json for this page.