Flow Designer

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What does Flow Designer route?Real-time calls, including how agents are assigned and what happens at each stage. [cite:1]T8-R01-flow-designer-essentials.html
Can you delete Start Flow?No. It is on the main canvas by default. [cite:1]T8-R01-flow-designer-essentials.html
What is true while the validation toggle is off?Errors do not appear, and Publish stays disabled. [cite:1]T8-R01-flow-designer-essentials.html
When does Success fire on Get Queue Info?When both EWT and PIQ are positive. [cite:1]T8-R01-flow-designer-essentials.html
When does Insufficient Information fire?PIQ is valid and EWT is โˆ’1. [cite:1]T8-R01-flow-designer-essentials.html
When is EWT always โˆ’1?Queues with team assignment and skills assigned in the flow. EWT does not apply. [cite:1]T8-R01-flow-designer-essentials.html
What priority is used if the variable is 12?10. Only 1 through 9 are in range. [cite:1]T8-R01-flow-designer-essentials.html

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