Lab / Mastery map
Mastery map
Fundamentals through the hard edges. Every row has a place to read. Anything this lab will not pretend to know is marked unverified.
| Section | Where | Status |
|---|---|---|
| Fundamentals to advanced | Start here and tracks T1–T8 | 63 written rooms |
| Architecture | Calling, WxCC, Enterprise, Dedicated Instance | In the rooms |
| Deployment | WxCC setup, DI connectivity | In the rooms |
| Migration and cutover | T6 and checklist | Study checklist, not a runbook |
| Configuration walkthroughs | Each room's Config section, plus archive studio | Archive keeps the click-path console |
| Troubleshooting | Cases, tree | Cited fixes |
| Ports and protocols | Mastery and the port game | Checked against b2exve on 2026-10-15 |
| BYOC, SIP trunks, PSTN | T2-R02, T7-R04 | Three location choices |
| WFM | T3-R09, sheet | Multi-tenant SKU unverified |
| Recording and QM | T2-R06 | Provider, retention, E2EE |
| E911 | Ports, sheet | Hosts and 933 |
| Reporting and analytics | T1-R06, T2-R08, Analyzer, CUIC | Clocks differ |
| CRM and APIs | T8-R03, T8-R04 | Connectors cited |
| AI agents | T8-R05 | AGENT_TRANSFER |
| Security and compliance | T1-R07, T2-R06 | TLS, SRTP, E2EE |
| Licensing and certifications | Cert tracker, T1-R03 | Names as of 2026-10-14 |
| Roadmap, 2026 | T8-R08 | Re-check the live what's-new page |
| Customer integrations | Atlas | Patterns only. No invented customers. |
| Interview and career | Interview prep, certs | Not a promise of a job or a score |
Career path, without a salary myth
A calling administrator who can defend a trunk, a dial plan, and 933 is useful on a Calling project. A contact-center engineer adds flows, queues, and Analyzer. Enterprise adds ICM script sense and CUIC. Dedicated Instance adds peering. Certifications are optional evidence. The Canon cert page records CLCOR plus one of CLACC, CLHCT, or CLCCE. Domain weights are not printed, because memorizing a percent is not the skill.