Talkdesk contact and agent sync

• The docs index lists Contact Synchronization and Agent Synchronization.
• It lists Contact Activity.
• It lists custom connections with OAuth options.
• The WFM schedule API names an HRIS as a typical source of schedule CSV files.
• HRIS sync and CRM sync are different systems unless a page says they are the same.

These are study notes, not vendor documentation and not legal advice. learning-only student project. https://cyphermonkeylabs.com/#contact https://github.com/CypherMonkeyLabs https://linktr.ee/cypherMonkey