CRM calling on the Zoom Phone page

• The Zoom Phone developer page names CRM calling as an integration example.
• It also names contact center workflows, voicemail automation, and user and device management.
• Smart Embed, APIs, and Zoom Apps are the three options.
• A specific CRM vendor's field list was not opened.
• Screen pop, from the CTI article, is the desktop idea people expect after the call arrives.

These are study notes, not vendor documentation and not legal advice. learning-only student project. https://cyphermonkeylabs.com/#contact https://github.com/CypherMonkeyLabs https://linktr.ee/cypherMonkey