{
  "opened": "2026-10",
  "sources": [
    {
      "kind": "Wikipedia",
      "title": "Workforce management",
      "url": "https://en.wikipedia.org/wiki/Workforce_management"
    },
    {
      "kind": "Zoom",
      "title": "Zoom Contact Center product page",
      "url": "https://www.zoom.com/en/products/contact-center/"
    },
    {
      "kind": "Zoom",
      "title": "Zoom API reference",
      "url": "https://developers.zoom.us/docs/api/"
    },
    {
      "kind": "Talkdesk",
      "title": "Talkdesk WFM Schedule Import API",
      "url": "https://docs.talkdesk.com/docs/wfm-schedule-import-api.md"
    },
    {
      "kind": "Talkdesk",
      "title": "Talkdesk WFM Forecast Import API",
      "url": "https://docs.talkdesk.com/docs/wfm-forecast-import-api.md"
    },
    {
      "kind": "Confirm",
      "title": "Avaya WFM product name. confirm. Not in the pages extracted here.",
      "url": null
    },
    {
      "kind": "Confirm",
      "title": "Erlang formula. confirm. Not opened.",
      "url": null
    }
  ]
}