Analytics names, not fake charts

• Zoom's Contact Center navigation lists CX Insights and Analytics and reporting as labels on the product page.
• Avaya's line says measure AI, agent, and customer outcomes.
• Talkdesk's forecast API talks about queues and intervals, which is planning data, not a wallboard.
• No page opened here published a service-level percentage.
• A chart in this lab counts names and pages. It does not invent a KPI.

These are study notes, not vendor documentation and not legal advice. learning-only student project. https://cyphermonkeylabs.com/#contact https://github.com/CypherMonkeyLabs https://linktr.ee/cypherMonkey