CypherMonkey Labs

Lifelong student · AI enthusiast

Learning in the open,
one lab at a time.

I came up through systems, networking, voice, and contact center, and I am moving into AI omni-channel agents. I am learning everything I can, and I share it here as free labs.

Explore the 13 labs Watch the trailer
  • 13free labs
  • +1Sutra Nexus
  • Freeno sign-up

Trailer

Twelve seconds, no sound.

An animation rendered from this site's own code. Press play, or skip straight to the labs.

Silent trailer, about 12 seconds. No tracking, no outside hosting.

The labs

Thirteen free labs. Open any of them.

Each lab is a small campus you can walk through at your own pace. Every one is open source, so you can read how it was made.

Voice and unified communications

Calls, meetings, and the platforms people use to talk.

Unified Communications Lab

See how phones, meetings, and teams share one campus.

Open lab Source

Microsoft Voice & Contact Center Lab

Follow voice and contact-center ideas across Microsoft tools.

Open lab Source

Webex Lab

Walk Control Hub, calling, and contact center in Webex.

Open lab Source

Zoom, Talkdesk and Avaya Lab

Twelve tracks and 36 lessons on Zoom, Talkdesk, and Avaya.

Open lab Source

Contact center

Queues, routing, phone menus, and the agent desk.

Amazon Connect Lab

Build a cloud contact center, one friendly mission at a time.

Open lab Source

Genesys Cloud Lab

Trace flows, queues, and routing in Genesys Cloud.

Open lab Source

NICE CXone Lab

Explore routing, phone menus, and digital paths in CXone.

Open lab Source

Protocols and APIs

How a call starts, and how software drives it.

SIP Universe

Watch a phone call start its trip across the internet.

Open lab Source

CPaaS Lab

Twelve tracks and 36 lessons on communications APIs.

Open lab Source

AI, Python and analysis

Prompts, agents, Python, and the thinking behind good requirements.

AI Lab

Try prompts, agents, and tools with the sources in view.

Open lab Source

BA Lab

Practice business analysis: requirements, stories, and process maps.

Open lab Source

Python Lab

Learn Python in the browser, from print to projects.

Open lab Source

How it connects

From phone networks to AI agents.

This is the path I have walked and the direction I am heading. The labs follow it, so you can start anywhere.

  1. Systems and networking

    Where it started. How machines and networks talk.

    SIP Universe

  2. Voice and communications

    Calls, meetings, and the platforms behind them.

    UC · Webex · Microsoft Voice

  3. Contact center

    Queues, routing, phone menus, and the agent desk.

    Connect · Five9 · Genesys · NICE

  4. AI omni-channel agents

    Where I am heading now. Learning in public as I go.

    AI Lab · Python Lab · BA Lab

More

Beyond the thirteen.

Sutra Nexus

Ancient sutras as files, cards, PDFs, and HTML. A separate project, not one of the thirteen labs.

Open Source

Also: Gemini Gems gallery (small side project)

About me

I am a lifelong student.

I am Lucky, also known as CypherMonkey: a lifelong student and an AI enthusiast. I come from systems, networking, voice, and contact center, and I am moving into AI omni-channel agents.

I am learning everything I can: languages, servers, cloud, and the agents that tie it together. Then I share what I learn here, in the open, so the next curious person has a head start.

These are independent educational projects. They are not official training from any vendor, and I keep claims to what I have checked.

Contact

Send me a note

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