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CUCM line

Shared line

Two phones with one directory number are one line appearance shared, not two extensions.

Remote in useCallerPhone APhone BINVITERemoteRTP

  1. INVITE โ€” Both phones may ring, depending on the line settings.
  2. Remote โ€” When A answers, B shows remote in use. B is not a second call.
  3. RTP โ€” Audio is with A. Privacy and barge are explicit features, not the default media path.

Busy behavior depends on the maximum calls and busy trigger on that shared line. A second call can still ring B while A is talking, until the busy trigger says otherwise.

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