Lab / Ports
Ports and protocols
Taken from the Webex Calling port reference on 2026-10-15. The article's revision history shows the phone source range moving to 5060โ5280 on September 07, 2026. IP subnets are intentionally not copied. They change, and the article says filtering by region can hurt the service.
Signaling
| Purpose | Source ports | Protocol | Destination ports |
|---|---|---|---|
| Local gateway, devices, and the app toward Calling | Gateway 8000โ65535. Phones 5060โ5280. Room Series and the app are ephemeral. | TCP | 5062 certificate trunk. 8934 registration trunk. |
| Calling back to a certificate local gateway | 8934 | TCP | The port you chose on the gateway. |
| Gateway toward your PSTN or Unified CM | 8000โ65535 | TCP | Depends on that peer. The article's example is 5060 or 5061 for Unified CM. |
Media
| Who | Source | Toward Calling |
|---|---|---|
| Local gateway | UDP 8000โ48199 | 5004, 9000, 8500โ8699, 19560โ65535 |
| Devices, optimized | UDP 19560โ19661 | Same cloud destinations, or direct if ICE succeeds |
| Room Series | Audio 52050โ52099. Video 52200โ52299. | Cloud destinations |
| VG400 ATA | UDP 19560โ19849 | Cloud destinations |
| Webex App, optimized | Audio 8500โ8599. Video 8600โ8699. | Direct when ICE succeeds |
UDP with SRTP is the production media transport. The article says TCP and TLS media are not supported in production. The PSTN media row's example cell repeats 5060 and 5061. Those are signaling ports in the row above. Do not open 5060 as RTP because that cell says so. Use the customer's media range and re-read the live row.
Emergency, DNS, time, readiness
- RedSky: port 443 to api.wxc.e911cloud.com and wxc.e911cloud.com.
- DNS: UDP and TCP 53. NTP: UDP 123.
- CScan: TCP 8934 and 443, UDP 19569โ19760.
- App configuration: TCP 443 and 8443. Device configuration and firmware: TCP 443, 6970, and 80.
Ladder
SIP ALG off. NAT must translate overlapping phone source ports in 5060โ5280. Default MTU 1500. Practice the ports. Open the live article.
Sources and go deeper
Checked links were opened this month. A confirm row has no address because that page was not opened.
- Wikipedia Workforce management (Wikipedia) last checked 2026-10
- Wikipedia Call centre (Wikipedia) last checked 2026-10
- Vendor doc Basic WFM and QM on Webex WFO (nmzg380) last checked 2026-10
- Vendor doc Webex WFO feature-specific SKUs (py6u9h) last checked 2026-10
- Vendor doc Enable AI Quality Management (6m6r3fb) last checked 2026-10
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- Vendor doc Unified CM to Webex Calling introduction (nbedetf) last checked 2026-10
- Vendor doc Dedicated Instance contact center integration (nmhk7ve) last checked 2026-10
- Vendor doc Migrate Unified CCX to Webex Contact Center (0hd75db) last checked 2026-10
- Vendor doc Webex CCE tenant data migration tool (n2puc5z) last checked 2026-10
- Vendor doc Webex Contact Center architecture (utqcm7) last checked 2026-10
- Vendor doc Get started with Local Gateway (t9xctu) last checked 2026-10
- DevDocs Bring your own virtual agent last checked 2026-10
- Sibling lab UC Lab last checked 2026-10
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- Brand CypherMonkey Labs on GitHub last checked 2026-10
- Confirm Wikipedia title Cisco Unified Communications Manager (the request returned 404) confirm
- Confirm wfohelp.com pages named by article nmzg380 confirm
- Confirm Collaboration ordering guides page named by article nmzg380 confirm
- Confirm Supported languages and voices article named by article s0qro1 confirm
- Confirm Webex WFO user-guide PDF for New WFM confirm