00 · Header
Local Gateway as the calling bridge
T11-R02. nbedetf names the platforms that can be a Local Gateway. t9xctu is the administrator article for trunking models and third-party session border controllers. [cite:14] [cite:19]
01 · TL;DR
Five lines, then why it matters
- Local Gateway can be on premises or partner hosted. [cite:14]
- Named Cisco platforms: ISR 1100 and 4000, Catalyst 8200 and 8300, and Catalyst 8000V, plus certified third-party SBCs. [cite:14]
- It is for a phased migration as well as PSTN. [cite:14]
- t9xctu, header September 10, 2026, covers trunking models, supported SBCs, capacity, connectivity, configuration, TLS troubleshooting, and third-party Local Gateway. [cite:19]
- This room does not invent a dial-peer. T7 is the SIP track.
02 · Map
One bridge, two jobs
Job one is PSTN for cloud-registered endpoints. Job two is calling between Unified CM endpoints and cloud endpoints. [cite:14]
03 · Core
What the opened pages say
The after table calls Local Gateway the bridge between the customer’s on-premises unified communications network and Webex Calling. Cisco IOS-XE routers and certified third-party SBCs can be that gateway for a phased approach. [cite:14]
PSTN can instead be Cisco Calling Plan or Cloud Connect, with no on-premises equipment. That is a different choice from Local Gateway. [cite:14]
The Local Gateway getting-started page was opened. Its contents include trunking models and support for a third-party Local Gateway. This room does not copy command lines from it. [cite:19]
04 · Ecosystem
Ecosystem and sister technologies
- Phased migration
- The reason the guide allows an on-premises Local Gateway while both systems exist. [cite:14]
- Certified third-party SBC
- Allowed as a Local Gateway, beside the named Cisco routers. [cite:14]
- Cloud PSTN
- Cisco Calling Plan or Cloud Connect, no on-premises gear. [cite:14]
- Trunking model
- A section on the Local Gateway getting-started page. Details stay in that article. [cite:19]
Sister-technology matrix
| Sister | What the opened page supports | Why it matters here | Cite |
|---|---|---|---|
| T7 SIP | Trunk design and traces. | This room names the bridge. It does not replace a trace lab. | [cite:19] |
| T2 calling | The three PSTN choices. | Local Gateway is the premises choice in that track. | [cite:14] |
| SIP Universe lab | Sibling lab for SIP itself, opened 2026-10. | Not a Webex dial plan. | [cite:21] |
Integration edges
05 · Flow
Order of operations
- Choose premises PSTN or a cloud PSTN option. They are different rows.
- If premises, pick a named Cisco platform or a certified third-party SBC.
- Read t9xctu before you configure.
- Keep T7 open for the SIP details this room does not copy.
06 · Config
Clicks the articles print
07 · Limits
Limits the articles state
08 · Trouble
Trouble
| Symptom | What the article supports | Do this | Cite |
|---|---|---|---|
| Phones are pointed at the Local Gateway as their registrar | The guide gives registration to the Webex Calling service and uses Local Gateway as the bridge. | Re-read the after table before you change the phone’s call-control home. | [cite:14] |
| An uncertified firewall is called a Local Gateway | The article says certified third-party SBCs. | Do not assume every SBC qualifies. | [cite:14] |
09 · Self-question
Oral ladder
L1Name two Cisco platforms that can be a Local Gateway.
ISR 1100 or 4000, Catalyst 8200 or 8300, or Catalyst 8000V. [cite:14]
L2What article is the admin starting point?
t9xctu, header September 10, 2026. [cite:19]
L3What is the no-premises PSTN alternative?
Cisco Calling Plan or Cloud Connect. [cite:14]
10 · Lab
Read it back
11 · Quiz
Quiz
Can a partner host the Local Gateway?
Answer
Yes. The guide says on premises or hosted by a partner. [cite:14]
Is Survivability Gateway the same row?
Answer
No. It is a separate product in the after table. [cite:14]
Does this room include dial-peer syntax?
Answer
No. t9xctu and T7 hold the configuration depth. [cite:19]
12 · Audio
Read-along uses the page
13 · Interview
Oral-ready
30 seconds. Local Gateway bridges PSTN and Unified CM to multi-tenant Webex Calling. Named Cisco routers and certified third-party SBCs can be that box. [cite:14]
2 minutes. Cloud PSTN skips the box. A phased move keeps it. I configure from t9xctu, and I do not paste dial-peers I did not read. The SIP sibling lab is for the protocol, not for this product choice. [cite:19] [cite:21]
14 · Citations
Ledger
Opened 2026-10. Mirrors cites/T11-R02.md.
- Introduction, Unified CM to Webex Calling, help.webex article nbedetf, header January 14, 2026. The guide is Unified CM to Webex Calling multi-tenant only. Local Gateway is described as a bridge. PPDIO is Prepare, Plan, Design, Implement, Optimize.
- Get started with Local Gateway, help.webex article t9xctu, header September 10, 2026. The opened page is the administrator guide for Local Gateway trunking models, supported session border controllers, and third-party Local Gateway.
- Sibling labs opened 2026-10 at cyphermonkeylabs.com. UC Lab, AI Lab, Amazon Connect, Microsoft Voice, Five9, Genesys Cloud, NICE CXone, and SIP Universe.
15 · Re-engineer later
Open
- The certified-SBC matrix inside t9xctu was not copied. Open it before you name a vendor.
Sources and go deeper
Checked links were opened this month. A confirm row has no address because that page was not opened.
- Wikipedia Workforce management (Wikipedia) last checked 2026-10
- Wikipedia Call centre (Wikipedia) last checked 2026-10
- Vendor doc Basic WFM and QM on Webex WFO (nmzg380) last checked 2026-10
- Vendor doc Webex WFO feature-specific SKUs (py6u9h) last checked 2026-10
- Vendor doc Enable AI Quality Management (6m6r3fb) last checked 2026-10
- Vendor doc Get started with AI Quality Management (nvtdfxk) last checked 2026-10
- Vendor doc Analyzer reports for AI Quality Management (n4jc67x) last checked 2026-10
- Vendor doc Sentiment analysis in AI Quality Management (voh2oeb) last checked 2026-10
- Vendor doc Coaching insights (i8lp6i) last checked 2026-10
- Vendor doc Cisco AI Assistant (nvvv1zb) last checked 2026-10
- Vendor doc Use AI agents for customer interactions (s0qro1) last checked 2026-10
- Vendor doc AI Agent Studio administration guide (ncs9r37) last checked 2026-10
- Vendor doc Configure Virtual Agent-Voice (n6gaghu) last checked 2026-10
- Vendor doc Unified CM to Webex Calling introduction (nbedetf) last checked 2026-10
- Vendor doc Dedicated Instance contact center integration (nmhk7ve) last checked 2026-10
- Vendor doc Migrate Unified CCX to Webex Contact Center (0hd75db) last checked 2026-10
- Vendor doc Webex CCE tenant data migration tool (n2puc5z) last checked 2026-10
- Vendor doc Webex Contact Center architecture (utqcm7) last checked 2026-10
- Vendor doc Get started with Local Gateway (t9xctu) last checked 2026-10
- DevDocs Bring your own virtual agent last checked 2026-10
- Sibling lab UC Lab last checked 2026-10
- Sibling lab AI Lab last checked 2026-10
- Sibling lab Amazon Connect Lab last checked 2026-10
- Sibling lab Microsoft Voice Lab last checked 2026-10
- Sibling lab Five9 Lab last checked 2026-10
- Sibling lab Genesys Cloud Lab last checked 2026-10
- Sibling lab NICE CXone Lab last checked 2026-10
- Sibling lab SIP Universe last checked 2026-10
- Brand CypherMonkey Labs on GitHub last checked 2026-10
- Confirm Wikipedia title Cisco Unified Communications Manager (the request returned 404) confirm
- Confirm wfohelp.com pages named by article nmzg380 confirm
- Confirm Collaboration ordering guides page named by article nmzg380 confirm
- Confirm Supported languages and voices article named by article s0qro1 confirm
- Confirm Webex WFO user-guide PDF for New WFM confirm
sources.json for this page.