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10

๐ŸŽ™๏ธ T10

AI Agents and Voice AI

Keep the Assistant, Studio agents, and third-party Virtual Agentโ€“Voice apart, then attach a voice agent.

T8-R05 remains the earlier long room. This track walks the same public articles from fundamentals to the claims they refuse.

T10 mind map
5 rooms
CodeRoomStatus
T10-R01Three AI names in Webex Contact Center
Assistant, Studio agents, and Virtual Agentโ€“Voice are different surfaces.
written
T10-R02Voice path: Virtual Agent V2
Entry point, flow, published agent, and the three outcomes.
written
T10-R03Language, voice, and custom events
Global variables, the error path, and voice-only events.
written
T10-R04Digital AI agents and the six channels
Webex Connectโ€™s AI Agent node, and the channels the article names.
written
T10-R05What the public AI pages will not support
Limits, a different third-party article, and claims this lab will not make.
written

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