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07

๐Ÿ“ก T7

SIP, Routing & Queues

SIP, CUBE, media, trunks, and how queueing differs across Calling, WxCC, and WxCCE.

Read T2-R02 first. T7-R01 is SIP for the Local Gateway: trunks, OPTIONS, SRTP, and dial-peer matching. Reading order on this page is a Canon choice, not a Cisco requirement.

T7 mind map
7 rooms
CodeRoomStatus
T7-R01SIP Fundamentals for Webex
Local Gateway trunks, OPTIONS, SRTP, dial-peer matching, and cited debugs.
written
T7-R02CUBE Deep Dive
Dial peers and normalization.
written
T7-R03Codecs, Media & NAT
RTP, SRTP, and ICE concepts.
written
T7-R04SIP Trunk Design
Redundancy, TLS, and certificates.
written
T7-R05Queue Theory for Contact Center
Distribution, skills, and overflow.
written
T7-R06Routing Strategies Compared
Calling queues versus WxCC versus WxCCE.
written
T7-R07SIP Trace Reading Lab
Dial plan and Cloud Connected PSTN troubleshooting.
written

Sources and go deeper

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Chapter notes (Markdown)