Direct Routing lists SILK, G.711, G.722, G.729, and AMR-WB for non-bypass calls.Offer a codec both sides have.G.711 µ-law and A-law both belong if the carrier is vague.Media is SRTP.A trunk that offers only plaintext RTP is not the design.
DTMF has to survive every hop or the IVR never hears 1.Test digits through the carrier, not only Teams-to-Teams.If bypass is on, do not depend on AMR-WB.
Agree a codec, keep SRTP, and prove DTMF through the SBC.AMR-WB is not a bypass codec.
Signaling for Codecs and SRTP. Teams keeps the dialog. A 488 is codecs, not a greeting.What to offer unless you measured a reason not to. Counts in this drawing are teaching order, not customers.
Which description of SIP options timer teaching model is accurate?
This campus treats repeated missed OPTIONS as a reason to pull a trunk. It does not publish Microsoft’s internal counter as if it were a documented integer. A lab timer is not a contractual timer. Source: https://learn.microsoft.com/en-us/microsoftteams/direct-routing-plan accessed 2026-10-14.
A colleague reports: Someone sets a script to fail over after one missed packet and flaps the trunk. Where do you start?
Someone sets a script to fail over after one missed packet and flaps the trunk. Watch the admin-center SBC status and the SBC’s own OPTIONS log together. Source: https://learn.microsoft.com/en-us/microsoftteams/direct-routing-plan accessed 2026-10-14.
Which description of Failover rehearsal is accurate?
Pull the primary proxy or the primary SBC in a window and prove the next one takes calls. A second gateway that has never received a call is a drawing. Source: https://learn.microsoft.com/en-us/microsoftteams/direct-routing-plan accessed 2026-10-14.
SRTP The media encryption Direct Routing uses. Signaling is TLS. A successful INVITE with plaintext RTP is not the design. Config: Allow the UDP media range. Do not strip SRTP on the SBC. Fault: The SBC offers RTP/AVP only and the call fails or is unsupported.
TLS 1.2 Direct Routing signaling expects modern TLS. TLS 1.0 is not a compatible offer. Config: Upgrade firmware and offer TLS 1.2 or newer toward the proxies. Fault: The handshake dies before OPTIONS.
Certificate SAN The name on the SBC certificate must match the FQDN you paired. Wildcards are allowed when they follow RFC 2818. Config: Issue the certificate for the paired name. Include the chain. Fault: TLS fails with a name mismatch and someone restarts the SBC.
Microsoft trusted root The SBC certificate must come from a CA in Microsoft’s trusted root program. A private lab CA is not enough for production pairing. Config: Use a public CA for the production FQDN. Fault: The trunk works in the lab and fails the morning you point it at sip.pstnhub.
Sister technologies
Around the call: compliance recording, workforce management, emergency location, analytics, CRM screen pop, and an agent with a human escape. Each one has its own failure.
Config and troubleshooting
The SBC allows only a codec Teams will not use on that path, and every call is 488.
Cross-platform bridges
CUCM
Cisco CUBE is one of the SBC families named in this lab’s certification lesson. A certified release can be the Direct Routing SBC between Unified CM and Teams.
The tenant still needs a verified domain on the SBC FQDN, and the user still needs Teams Phone. The studio translator does not open a live AXL session. Confirm the current certified release before you build.
Webex
Teams Phone and Webex Calling are separate clouds. This lab does not describe a feature that registers a Webex Calling user into a Teams tenant.
A number move is usually a carrier port, a certified SBC, or a meetings interop product. Confirm before relying.
UCCE
Unified CCE stays the ACD until you migrate it. Microsoft’s contact-center articles name Connect, Extend, and Unify. They do not name a UCCE connector in the notes this lab cites.
Transport Layer Security — Wikipedia — last checked 2026-10. Wikipedia fallback for background. Confirm the vendor page before you change a tenant
Session Initiation Protocol — Wikipedia — last checked 2026-10. Wikipedia fallback for background. Confirm the vendor page before you change a tenant
Microsoft Teams blog index — Community — last checked 2026-10. Community index for the Microsoft Teams blog. This is the index, not a claim that a post discusses this room