16 · Certifications and status

MS-700 on 14 October 2026

MS-700 is still live, with a skills update on Oct 27 2026; it is NOT retired and has no replacement.

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MS-700 is still live, with a skills update on Oct 27 2026; it is NOT retired and has no replacement. Microsoft 365 Certified: Teams Administrator Associate is earned with MS-700. The certification page, checked for this campus on 14 October 2026, does not name a successor. Third-party claims that an MS-220 collaboration exam replaced it are not what Learn showed on that date.

The exam includes network planning and call-quality troubleshooting, not only meetings. Passing score is 700. Role certifications also expire unless you pass the free renewal. Expiry is not the same event as Microsoft retiring the exam.

MS-700 is still live, with a skills update on Oct 27 2026; it is NOT retired and has no replacement. Re-read the guide before you book, especially after Oct 27 2026.

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OPTIONS health12345678SIP OPTIONS
Repeated misses take a trunk out of service. The campus does not invent Microsoft's internal counter.
StatusLive · YesRetired · No evidence on Learn
As checked 14 October 2026. Counts in this drawing are teaching order, not customers.

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Worked example

MS-700 is still live, with a skills update on Oct 27 2026; it is NOT retired and has no replacement.

  1. Guide Current, again before the 27 Oct update
  2. Network In scope
  3. Quality In scope
  4. Renew Separate calendar

If it fails: A candidate skips networking because they think the exam is only meetings.

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Quiz

Which description of MS-700 is accurate?

A colleague reports: A candidate skips networking because they think the exam is only meetings. Where do you start?

Which description of MB-280 retired is accurate?

Flashcards

Ecosystem

Glossary

  • MS-700 MS-700 is still live, with a skills update on Oct 27 2026; it is NOT retired and has no replacement. It is the exam for Microsoft 365 Certified: Teams Administrator Associate. Config: Study the current guide, including network and call-quality objectives. There is no replacement exam. Fault: A candidate skips networking because they think the exam is only meetings.
  • MB-280 retired MB-280 retired Jul 31 2026, with AB-210 as its successor; AB-210 is in beta. It covered Sales and Customer Insights, not the contact-center product. Config: Do not book MB-280. AB-210 is its successor and is in beta. AB-250 is the contact-center exam. Fault: A job post requires MB-280 after the retirement date.
  • AB-210 Dynamics 365 Sales AI Consultant Associate. AB-210 is the successor to MB-280 and is in beta. It is not a replacement for MS-700. Config: Use AB-250 when the job is Dynamics 365 Contact Center. Use AB-210 only for a sales role, and remember it is in beta. Fault: Study time goes to sales Copilot for a queue-routing role.
  • AB-250 Transforming Contact Center Experiences with AI in Dynamics 365. It unlocks Dynamics 365 Contact Center AI Engineer Associate. Pass mark is 700. The public page allows 120 minutes. Config: Study deploy, channels, agents, work distribution, the representative experience, and analytics. Fault: A candidate revises MB-280 practice tests for this exam.

Sister technologies

Around the call: compliance recording, workforce management, emergency location, analytics, CRM screen pop, and an agent with a human escape. Each one has its own failure.

Config and troubleshooting

A candidate skips networking because they think the exam is only meetings.

Cross-platform bridges

CUCM

Cisco CUBE is one of the SBC families named in this lab’s certification lesson. A certified release can be the Direct Routing SBC between Unified CM and Teams.

The tenant still needs a verified domain on the SBC FQDN, and the user still needs Teams Phone. The studio translator does not open a live AXL session. Confirm the current certified release before you build.

Webex

Teams Phone and Webex Calling are separate clouds. This lab does not describe a feature that registers a Webex Calling user into a Teams tenant.

A number move is usually a carrier port, a certified SBC, or a meetings interop product. Confirm before relying.

UCCE

Unified CCE stays the ACD until you migrate it. Microsoft’s contact-center articles name Connect, Extend, and Unify. They do not name a UCCE connector in the notes this lab cites.

Voice into Teams is still Direct Routing or Operator Connect. The routing script stays on the contact-center product you bought. Confirm the vendor’s current model. Source: https://learn.microsoft.com/en-us/microsoftteams/teams-contact-center.

Future hooks

Copilot Studio, Azure Communication Services, and Graph are later tracks in this lab. Treat any uncited limit as confirm before relying.

BridgesEcosystem

Sources and go deeper

Opened 2026-10. A row marked confirm did not open. Wikipedia is background. The Teams blog row is the community index.

  • Study guide MS-700 — Microsoft Learn — last checked 2026-10.
  • Teams Administrator Associate — Microsoft Learn — last checked 2026-10.
  • Microsoft 365 — Wikipedia — last checked 2026-10. Wikipedia fallback for background. Confirm the vendor page before you change a tenant
  • Microsoft Teams blog index — Community — last checked 2026-10. Community index for the Microsoft Teams blog. This is the index, not a claim that a post discusses this room

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