16 · Certifications and status

The status board

Dates are the part that makes a certification answer true or false.

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Learn it in 5 minutes

MS-700 is still live, with a skills update on Oct 27 2026; it is NOT retired and has no replacement. MB-280 retired Jul 31 2026, with AB-210 as its successor; AB-210 is in beta. Also on the board: MS-900 retired 31 March 2026, AI-900 retired 30 June 2026, AB-250’s public beta discount ran through 18 June 2026, and SC-900’s English update is scheduled for 21 October 2026. Microsoft 365 Administrator Expert is scheduled to retire on 30 November 2026, which is not the Teams voice exam.

This is a status board, not a product-release myth. Direct Routing’s current proxies and ports come from the plan page, not from a memory of a launch year.

Quote certification dates and the day you checked Learn. This campus was checked on 14 October 2026.

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Location-based routing gateLocation-based routingSite 1 subnetTrusted IP and siteLocal SBC allowedSite 2 subnetTrusted IP and siteToll bypass blocked
A site map for The status board. LBR is toll-bypass control, not emergency location by itself.
Dates to rememberMB-280 end · 31 Jul 2026SC-900 update · 21 Oct 2026MS-700 update · 27 Oct 2026
Calendar facts checked 14 October 2026. Counts in this drawing are teaching order, not customers.

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Worked example

MS-700 is still live, with a skills update on Oct 27 2026; it is NOT retired and has no replacement. MB-280 retired Jul 31 2026, with AB-210 as its successor; AB-210 is in beta.

  1. Read The date
  2. Check Learn that week
  3. Ignore Undated blogs
  4. Book Then

If it fails: An undated blog retires MS-700 and the candidate believes it.

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Quiz

Which description of MS-900 retired is accurate?

A colleague reports: A learning path still tells a new hire to book MS-900. Where do you start?

Which description of AI-900 retired is accurate?

Flashcards

Ecosystem

Glossary

  • MS-700 MS-700 is still live, with a skills update on Oct 27 2026; it is NOT retired and has no replacement. It is the exam for Microsoft 365 Certified: Teams Administrator Associate. Config: Study the current guide, including network and call-quality objectives. There is no replacement exam. Fault: A candidate skips networking because they think the exam is only meetings.
  • MB-280 retired MB-280 retired Jul 31 2026, with AB-210 as its successor; AB-210 is in beta. It covered Sales and Customer Insights, not the contact-center product. Config: Do not book MB-280. AB-210 is its successor and is in beta. AB-250 is the contact-center exam. Fault: A job post requires MB-280 after the retirement date.
  • AB-210 Dynamics 365 Sales AI Consultant Associate. AB-210 is the successor to MB-280 and is in beta. It is not a replacement for MS-700. Config: Use AB-250 when the job is Dynamics 365 Contact Center. Use AB-210 only for a sales role, and remember it is in beta. Fault: Study time goes to sales Copilot for a queue-routing role.
  • AB-250 Transforming Contact Center Experiences with AI in Dynamics 365. It unlocks Dynamics 365 Contact Center AI Engineer Associate. Pass mark is 700. The public page allows 120 minutes. Config: Study deploy, channels, agents, work distribution, the representative experience, and analytics. Fault: A candidate revises MB-280 practice tests for this exam.

Sister technologies

Around the call: compliance recording, workforce management, emergency location, analytics, CRM screen pop, and an agent with a human escape. Each one has its own failure.

Config and troubleshooting

An undated blog retires MS-700 and the candidate believes it.

Cross-platform bridges

CUCM

Cisco CUBE is one of the SBC families named in this lab’s certification lesson. A certified release can be the Direct Routing SBC between Unified CM and Teams.

The tenant still needs a verified domain on the SBC FQDN, and the user still needs Teams Phone. The studio translator does not open a live AXL session. Confirm the current certified release before you build.

Webex

Teams Phone and Webex Calling are separate clouds. This lab does not describe a feature that registers a Webex Calling user into a Teams tenant.

A number move is usually a carrier port, a certified SBC, or a meetings interop product. Confirm before relying.

UCCE

Unified CCE stays the ACD until you migrate it. Microsoft’s contact-center articles name Connect, Extend, and Unify. They do not name a UCCE connector in the notes this lab cites.

Voice into Teams is still Direct Routing or Operator Connect. The routing script stays on the contact-center product you bought. Confirm the vendor’s current model. Source: https://learn.microsoft.com/en-us/microsoftteams/teams-contact-center.

Future hooks

Copilot Studio, Azure Communication Services, and Graph are later tracks in this lab. Treat any uncited limit as confirm before relying.

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Sources and go deeper

Opened 2026-10. A row marked confirm did not open. Wikipedia is background. The Teams blog row is the community index.

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