Rate yourself 0 to 3 on the live exams.Anything under 2 on MS-700, AB-250, AZ-900, or SC-900 is a study target, not a personality result.AB-210 is a target only if the job is Sales.MB-280, MS-900, and AI-900 are not targets.
The rating stays in this browser.It is not an account and not a certificate.Book the exam only after you re-open the study guide.
Use the readiness map to find gaps.Then re-read the official study guide before you schedule anything.
Language, intent, and capacity for How to use the readiness map. Overflow is a rule.Your rating, not a score from Microsoft. Counts in this drawing are teaching order, not customers.
A colleague reports: The study plan lists AI-900 beside AB-250. Where do you start?
The study plan lists AI-900 beside AB-250. Do not use a retired fundamentals exam as the AI plan. Source: https://learn.microsoft.com/en-us/credentials/support/retired-certification-exams accessed 2026-10-14.
Which description of Passing score 700 is accurate?
Microsoft role-based exams, including MS-700 and AB-250, require 700 out of 1000. A practice percentage is not the same scale unless the practice says so. Source: https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/ms-700 accessed 2026-10-14.
A colleague reports: Someone stops studying at a 70 percent practice score on a different scale. Where do you start?
Someone stops studying at a 70 percent practice score on a different scale. Use the official practice assessment when one exists. Source: https://learn.microsoft.com/en-us/credentials/certifications/resources/study-guides/ms-700 accessed 2026-10-14.
MS-700 MS-700 is still live, with a skills update on Oct 27 2026; it is NOT retired and has no replacement. It is the exam for Microsoft 365 Certified: Teams Administrator Associate. Config: Study the current guide, including network and call-quality objectives. There is no replacement exam. Fault: A candidate skips networking because they think the exam is only meetings.
MB-280 retired MB-280 retired Jul 31 2026, with AB-210 as its successor; AB-210 is in beta. It covered Sales and Customer Insights, not the contact-center product. Config: Do not book MB-280. AB-210 is its successor and is in beta. AB-250 is the contact-center exam. Fault: A job post requires MB-280 after the retirement date.
AB-210 Dynamics 365 Sales AI Consultant Associate. AB-210 is the successor to MB-280 and is in beta. It is not a replacement for MS-700. Config: Use AB-250 when the job is Dynamics 365 Contact Center. Use AB-210 only for a sales role, and remember it is in beta. Fault: Study time goes to sales Copilot for a queue-routing role.
AB-250 Transforming Contact Center Experiences with AI in Dynamics 365. It unlocks Dynamics 365 Contact Center AI Engineer Associate. Pass mark is 700. The public page allows 120 minutes. Config: Study deploy, channels, agents, work distribution, the representative experience, and analytics. Fault: A candidate revises MB-280 practice tests for this exam.
Sister technologies
Around the call: compliance recording, workforce management, emergency location, analytics, CRM screen pop, and an agent with a human escape. Each one has its own failure.
Config and troubleshooting
Someone books the exam because a slider felt high.
Cross-platform bridges
CUCM
Cisco CUBE is one of the SBC families named in this lab’s certification lesson. A certified release can be the Direct Routing SBC between Unified CM and Teams.
The tenant still needs a verified domain on the SBC FQDN, and the user still needs Teams Phone. The studio translator does not open a live AXL session. Confirm the current certified release before you build.
Webex
Teams Phone and Webex Calling are separate clouds. This lab does not describe a feature that registers a Webex Calling user into a Teams tenant.
A number move is usually a carrier port, a certified SBC, or a meetings interop product. Confirm before relying.
UCCE
Unified CCE stays the ACD until you migrate it. Microsoft’s contact-center articles name Connect, Extend, and Unify. They do not name a UCCE connector in the notes this lab cites.
Microsoft 365 — Wikipedia — last checked 2026-10. Wikipedia fallback for background. Confirm the vendor page before you change a tenant
Microsoft Teams blog index — Community — last checked 2026-10. Community index for the Microsoft Teams blog. This is the index, not a claim that a post discusses this room