Track 08
Emergency calling is a design gate, not a checkbox after go-live. Location-based routing and branch survivability use the same network map.
You can explain dynamic location, who routes a Direct Routing emergency call, and what an SBA is for.
Cisco CUBE is one of the SBC families named in this lab’s certification lesson. A certified release can be the Direct Routing SBC between Unified CM and Teams.
The tenant still needs a verified domain on the SBC FQDN, and the user still needs Teams Phone. The studio translator does not open a live AXL session. Confirm the current certified release before you build.
Teams Phone and Webex Calling are separate clouds. This lab does not describe a feature that registers a Webex Calling user into a Teams tenant.
A number move is usually a carrier port, a certified SBC, or a meetings interop product. Confirm before relying.
Unified CCE stays the ACD until you migrate it. Microsoft’s contact-center articles name Connect, Extend, and Unify. They do not name a UCCE connector in the notes this lab cites.
Voice into Teams is still Direct Routing or Operator Connect. The routing script stays on the contact-center product you bought. Confirm the vendor’s current model. Source: https://learn.microsoft.com/en-us/microsoftteams/teams-contact-center.
Chapter list. Each room keeps its own sources.json.
Room files: T08-R01-emergency-calling-is-a-design-gate T08-R02-dynamic-location T08-R03-calling-plans-versus-direct-routing-emergency T08-R04-location-based-routing T08-R05-survivable-branch-appliance T08-R06-notification-and-the-test-call
