T2
Zoom Contact Center
Agents, consumers, and Virtual Agent. 3 lessons. Each lesson cites the pages that were opened, and marks the rest confirm.
Agents and consumers
T2-R04
The Contact Center developer page separates agents from consumers.
Three ways to put Contact Center in an app
T2-R05
Smart Embed places the agent UI in a web app, with little code, for internal tools.
Zoom Virtual Agent, and the license line
T2-R06
The Virtual Agent developer guide shows an SDK for web, Android, and iOS.
Sources and go deeper
Opened 2026-10. A row marked confirm has no link, because that page was not verified.
- RFC. RFC 3261, SIP last checked 2026-10
- Wikipedia. Session Initiation Protocol last checked 2026-10
- Confirm. Release-specific menus for this track. confirm. Not opened as a single checklist. last checked 2026-10