Outbound
Reset is a loaded gun
Lists, profiles, penetration versus vertical, resets, and the guardrails around time and detection.
Outbound lists ยท practice ยท 12 min full read
Reset list position sends the dialer back to the top. Reset Disposition clears selected outcomes so those rows can dial again. Both act on lists currently loaded. The disposition topic says to reset only codes you know are safe.
- Reset codes on purpose
- Prove it with list details
A scheduled disposition update from CSV can also stamp codes, using a key field such as the phone column. The list details report is how you prove the stamp landed, for outbound.
They are not the same button.
Write the reset ticket
Name the codes, the dates, and the list.
- Exclude Sale
- Include No Answer
- Name the campaign
Sale is not in the ticket.
- Reset Sale? Only if you mean to call them again.
- Which lists? Currently loaded.
- Position reset? Back toward the top.
- Proof? List details.
- Managing campaign dispositions. vendor. last checked 2026-10.
Glossary. Plus adapter: The listed CRM integrations, using HTTPS and Secure WebSocket. Technical requirements PDF
Sister technologies. Studio digital IVA. A ChatBot task key from the matching regional Studio portal into VCC. Studio digital IVA with VCC
Config. Name the codes, the dates, and the list.
Troubleshooting. The night operator reset every code. Reset only the retryable codes and apologize from the list details proof.
Cross-platform bridge. A mapping to another PBX or contact center is a teaching bridge. It is not an import button.
Future hook. The guide's cloud endpoint stays unset. Confirm before relying on a dated catalog or a case-study number.