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Outbound

Local caller ID is a profile choice

Lists, profiles, penetration versus vertical, resets, and the guardrails around time and detection.

Learn it in 5 minutes

Outbound lists ยท practice ยท 12 min full read

The outbound product page lists local caller ID as a business-efficiency tool, and campaign profiles are the documented place to override the default ANI. Showing a local number is a profile and number-plan problem, not a skill-group problem.

Certified Caller, on its own page, is the STIR/SHAKEN story. A local ANI does not by itself mean the call is signed. Keep those projects separate.

A west-coast listNumbersYou have ANIs in thelist's region.AdminProfileThe profile overridesthe default ANI.AdminAssignAdvanced mode binds itto the campaign.AdminShowThe callee sees thatANI.PSTNSignSTIR/SHAKEN is aseparate feature.AdminReportCall log can filter onANI.Admin

Both affect trust. They are different products.

Worked example

Pick an ANI

Name the profile field and the assignment click.

  1. Choose the ANI
  2. Assign in Advanced mode
  3. Say what you did not configure

You did not call it a skill.

Local caller ID is listed as
The admin object that overrides ANI is
STIR/SHAKEN signing is
A profile that is not assigned
Call log criteria can include ANI. True or false?

Sources and go deeper

Ecosystem

Glossary. TLS 1.2: The required TLS version. TLS 1.1 is not supported. Technical requirements PDF

Sister technologies. Certified Caller. STIR/SHAKEN attestation for FCC and CRTC. Separate from profile ANI. Certified Caller

Config. Name the profile field and the assignment click.

Troubleshooting. The local profile was built and left unassigned. Assign it in Advanced mode.

Cross-platform bridge. A mapping to another PBX or contact center is a teaching bridge. It is not an import button.

Future hook. The guide's cloud endpoint stays unset. Confirm before relying on a dated catalog or a case-study number.

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