Outbound
A list is not a campaign
Lists, profiles, penetration versus vertical, resets, and the guardrails around time and detection.
Outbound lists ยท foundation ยท 12 min full read
Outbound and autodial campaigns dial lists of contact records. The list has an order. The campaign has a run state and a dialing mode. Uploading a CSV does neither of those.
- Separate file, list, and running campaign
- Map number1
The disposition topic says you reset list position and dispositions on the lists currently loaded in that campaign. A list sitting in the library and a list loaded in the campaign are not the same moment.
Upload, load, run, then dial.
Map a file
Name the column that becomes number1.
- Pick the phone column
- Say the campaign type
- Say the state required before dialing
You did not attach the file to an inbound campaign.
- Does upload dial? No.
- Which lists does reset touch? Lists loaded in the campaign.
- number1? A phone field.
- Sales list campaign type? Outbound or autodial.
- List dialing modes. community. last checked 2026-10.
- Managing campaign dispositions. vendor. last checked 2026-10.
Glossary. Web2Campaign: One of the API names on the APIs and SDKs page. APIs and SDKs
Sister technologies. RedSky. Emergency-location partner on the E911 data sheet. Not the ITSP. E911 data sheet
Config. Name the column that becomes number1.
Troubleshooting. Import succeeded yesterday. Load it, set the mode, start the campaign.
Cross-platform bridge. A mapping to another PBX or contact center is a teaching bridge. It is not an import button.
Future hook. The guide's cloud endpoint stays unset. Confirm before relying on a dated catalog or a case-study number.