CPaaS LabFree University

Quizzes

72 questions, two from each lesson.

What the CPaaS section actually says. The opened Wikipedia section describes CPaaS as adding voice, video, and messaging without building the back-end infrastructure.

What the CPaaS section actually says. That section publishes a jitter budget in milliseconds.

Twilio and Vonage, from the articles. The Twilio article says the text messaging API was released in February 2010.

Twilio and Vonage, from the articles. This lab stores an Authy or SendGrid secret so the next reader can call the API.

Bandwidth, Sinch, Telnyx, Infobip, and Bird. The Bandwidth home page that opened lists an Emergency Calling API.

Bandwidth, Sinch, Telnyx, Infobip, and Bird. This lab verified a Wikipedia article named MessageBird.

What SIP is for. IANA's SIP parameters page cites RFC 3261 and shows Last Updated 2026-08-17.

What SIP is for. SIP itself carries the voice packets.

Offer, answer, and SDP. RFC 8866 says it obsoletes RFC 4566.

Offer, answer, and SDP. RFC 4733 is the SIP registration specification.

RTP, SRTP, and WebRTC. RFC 8825 says it does not itself specify a protocol.

RTP, SRTP, and WebRTC. RTCP is the protocol that carries the voice samples.

E.164 numbers and direct inward dial. The E.164 article limits plan-conforming numbers to fifteen digits.

E.164 numbers and direct inward dial. DID means the PBX never learns which number was dialed.

Two domains and a SIP trunk. The SIP trunking article says the private and public domains meet through a SIP trunk.

Two domains and a SIP trunk. The Telnyx guide publishes a numeric daily spend cap in the overview that opened.

How a guide tells you to get a number. The Telnyx guide sends a message with HTTP POST to https://api.telnyx.com/v2/messages.

How a guide tells you to get a number. The sample from and to values are numbers this lab owns.

SMS, and the 160-character line. The SMS article says messages are up to 160 characters.

SMS, and the 160-character line. Sinch's Conversation API page says SMS is the only channel.

MMS and the media a page will store. Bandwidth's guide sets the MMS segment count to 1.

MMS and the media a page will store. Bandwidth's guide says it keeps the text of the message for you to download later.

10DLC is a name on the compliance pages. Twilio's A2P 10DLC navigation names Sole Proprietor registration.

10DLC is a name on the compliance pages. This lab can quote a 10DLC monthly fee from the pages it opened.

A, B, and C on the STIR article. Partial Attestation, B, is the article's label when the customer is known and the full number is not verified.

A, B, and C on the STIR article. Gateway Attestation means the provider recognizes every digit of the caller's number.

SHAKEN, PASSporT, and the Identity header. The article says the token is appended in an Identity field.

SHAKEN, PASSporT, and the Identity header. RFC 8224's title says it obsoletes RFC 3261.

Where the vendors put the same words. Bandwidth's voice page describes a caller-name query for VoIP calls in the US and Canada.

Where the vendors put the same words. This room can price Twilio SHAKEN onboarding.

E911, the PSAP, and NG911. The E911 article says a landline dispatch screen receives a physical address.

E911, the PSAP, and NG911. This lab opened Kari's Law as a Wikipedia article.

Twilio's emergency calling page. On Twilio's trunk emergency page, E911 includes the Twilio number and the address.

Twilio's emergency calling page. Every Twilio number has E911, according to that page.

Bandwidth's two emergency hosts. Bandwidth publishes two emergency base URLs on the guide that opened.

Bandwidth's two emergency hosts. Dynamic Location Routing rules were specified on that same guide.

Voice and video names that opened. Twilio Video's docs name JavaScript, Android, and iOS quickstarts.

Voice and video names that opened. The Vonage Voice page publishes a per-minute price next to the language sentence.

Messaging and verify. Vonage Verify lists Silent Authentication among its channels.

Messaging and verify. Infobip's sample JSON is a live customer credential.

One Plivo number that really was on the page. The Plivo page states a WhatsApp minimum commitment of USD 1,000 per month in the US data region.

One Plivo number that really was on the page. That page states the numeric WhatsApp platform fee that starts on 1 November 2026.

Webhooks come inbound. Twilio's introduction says webhooks are requests from Twilio to your app.

Webhooks come inbound. Bandwidth's HTTP 202 means the handset has already displayed the message.

TwiML verbs and what an IVR is. Gather is a TwiML verb on the page that opened.

TwiML verbs and what an IVR is. The IVR article says an IVR is only DTMF and never speech recognition.

A ladder you are allowed to draw. This lab's ladders are teaching sketches, not a customer packet capture.

A ladder you are allowed to draw. Media Streams' WebSocket field list was copied into this room.

Contact center words that stay general. The IVR article treats an ACD as something an IVR is often combined with, not as the IVR itself.

Contact center words that stay general. This lab opened TaskRouter's attribute list.

AI voice agents, only the sentences that opened. LiveKit describes an agent as a program that joins a room as a participant.

AI voice agents, only the sentences that opened. This lab opened a price for Telnyx voice agents.

Bridges the open pages actually name. The Kamailio article lists a SIP-WebRTC gateway as a feature.

Bridges the open pages actually name. A customer success quote was opened for Bandwidth and Zoom Phone.

Numbers you may repeat. The fifteen-digit maximum in this lab comes from the E.164 article.

Numbers you may repeat. IANA's 2026-08-17 date is a mean opinion score.

What observability meant on the pages. LiveKit's agents page names transcripts and traces as Cloud observability.

What observability meant on the pages. This lab sets a jitter alarm at a specific millisecond value.

Prices that stay confirm. Sinch's phrase cost-efficient is a numeric rate.

Prices that stay confirm. A confirm row has no URL because the price page was not verified.

Compliance starts by not pasting a secret. This repository includes a Telnyx API key from the guide.

Compliance starts by not pasting a secret. The Twilio article mentions data breaches in 2022 and 2024.

Leaving a PBX without inventing a cutover. The Asterisk dialplan page says the dialplan is extensions.conf.

Leaving a PBX without inventing a cutover. This lab publishes a weekend cutover plan with hour counts.

Avaya, UCCE, and the pages that did not open. This session opened the UC Lab Free University site.

Avaya, UCCE, and the pages that did not open. The Zoom, Talkdesk, and Avaya lab URL is linked because it opened.

FreeSWITCH and Asterisk. The FreeSWITCH article says version 1.10 is the latest release.

FreeSWITCH and Asterisk. FreeSWITCH's manual is a Twilio TwiML reference.

Kamailio is a SIP server. The Kamailio article says it can be a registrar, a proxy, or a redirect server.

Kamailio is a SIP server. The article includes a price for least-cost routing.

LiveKit, Jitsi, Matrix, and Jami. LiveKit's telephony page says LiveKit Phone Numbers covers local and toll-free numbers in the United States.

LiveKit, Jitsi, Matrix, and Jami. The Jami Web preview date on the site is an ITU recommendation.

Sources and go deeper

Opened 2026-10. A row marked confirm has no link, because that page was not verified.

sources.json